Also, you can only get credit plans on Argos and Habitat orders over 50. No goods and no contact from Argos. If it's been longer than that, double check that the money's come out of your bank account and then give us a call. 20 lost. Find out more about Persistent Debt here. I've sent a text to opt out of the interest rate increase and received an error message. Call us on 03456 400 700 to discuss the options available to you. downdetector.co.uk, On the ~ Authentication is how banks try to make sure that the person making the payment is the person who owns the payment card. My Buy Now Pay Later Plan ends soon, and I dont know how Im going to afford to pay off the balance. What's 'Verified by Visa' and 'MasterCard Securecode'? Can I use a credit card to make a payment? What should I do? Your Login ID is the unique username you chose when you registered for myargoscard.co.uk (it's a bit like a username). Paying by HIGH STREET BANK, BUILDING SOCIETY or POST OFFICE Please allow 5 working days for payments to reach your account. The Financial Ombudsman Service exists to help resolve complaints and disputes as an impartial adjudicator, within the existing law. This website will work on all commonly used browsers - Chrome, Microsoft Edge, Safari, Firefox - and on most devices (PCs, iMacs and Macbooks, iPhones, iPads, Android phone and Android tablets, Amazon Fire tablets). We take your financial circumstances into consideration as well as some other information about your account. Customer service pitiful. @ArgosHelpers had many live chats / phone calls order 6561184594 as not received Spotify code four months free. If you only have Buy Now Pay Later plans and a Minimum Payment Direct Debit there's no payment to take. Argos outages reported in the last 24 hours This chart shows a view of problem reports submitted in the past 24 hours compared to the typical volume of reports by time of day. @argos is the online payment service down ? @SolidusSnake95 NewDay Ltd is authorised and regulated by the Financial Conduct Authority with number 690292 and is also authorised by the Financial . }. If you already have Adobe Reader or equivalent, make sure your PDF software is up-to-date. Payments can sometimes take up to 5 working days to show on your account depending how you make the payment (see here for more info). @ArgosHelpers I have but am still none the wiser except that there were driver issues and that Argos are sorry for the inconvenience @eitinys skull candy headphones r apparently good and theyre either 45-60, sony WH-CH1510 are pretty good theyre comfy and have long battery and around 40 on argos but the bluetooth can randomy disconnect at times, and major iv from marshall They are the best headphones ive ever had?? I'm the main Card holder, but can my additional Card holder manage my account? You should also cancel this with your bank. I made a payment to a plan but the payment has gone towards a different plan. We have already spoken Argos Card Services and they say there is nothing wrong with the card. Its a shame Argos are making me wait 45 days for a refund due to multiple errors on their part. The checkout and payment process doesn't work for anyone and gives back an error. We will also try to make sure that we fix the root cause of problems so that we dont make similar mistakes again. If you require additional support managing your account you can request a letter of authority which we will send through the post for you to complete and return. We will keep you up to date throughout while we are investigating your complaint, until we provide you with a formal response either via e-mail or letter. How can I get help with paying my Normal Credit balance? If you've entered your login details incorrectly three times then your myargoscard.co.uk account will be locked for 30 minutes, at which point you can try to log in again. We have a couple of Direct Debit options for you: Will a Minimum Payment Direct Debit repay my Buy Now Pay Later Plans? You will see the length of the Plan available on your product when you checkout. So why go to Argos then? How you pay is entirely up to you and all of the ways to pay are listed on the back of your statement, which include: If we sent you a letter asking you to choose an option and you chose to make increased monthly payments, remember to make sure that you're paying your increased monthly payment amount. 2022 Hearst UK is the trading name of the National Magazine Company Ltd, 30 Panton Street, Leicester Square, London, SW1Y 4AJ. I called Financial Services but no one picked up. We like to remind customers of this to help them avoid their account entering Persistent Debt, which happens when they've paid more in interest, fees and charges than they have towards their original purchase. You can change your Login ID later if you want to. ?????? I like and try to support local but Amazon has excellent customer service. If you've received a letter from us about this issue, then your account meets that definition and you need to consider taking action. If you want to check your statement urgently, you can do it on myargoscard.co.uk where we have your current and most recent statements. If someone else controls your finances without your consent and won't let you have your own money, this is known as financial abuse. Think its something my end stopping the delivery date selection, or their end, but i got it sorted, just went to the store, was hardly anybody about, so only took about 5 minutes. Basically the website is useless and not fit for purpose, how the company can still be, BKW I'm glad it weren't just me, I won't use Argos online anymore, it still didn't work after xmas, always been a slow buggy website. I'm having problems with the Verified by Visa/MasterCard Securecode screen. We like to remind customers that paying more than the minimum amount will reduce the interest charged and the time it takes to pay the balance which will help them to avoid their account entering Persistent Debt, which happens when they've paid more in interest, fees and charges than they have towards their original purchase. Users having issues with points not added, Argos, Ebay & Esso to name a few. It's shown on the front of your statement each month. How Deferred Interest is included as part of your Minimum Payment? Will I need my login details to make purchases or manage my account over the phone? You can contact our Customer Payment Solutions department by letter or telephone. What do I do if I'm struggling to pay my bills? We'll take the balance shown on your statement balance if this is less than the Fixed Amount. How can I see if I have a Direct Debit set up? This useful guide from UK Finance offers further help and advice. I made a payment to a plan but the payment has gone towards a different plan. Welcome to the Digital Spy forums. Pawned customers off to Select for Apple products, didnt want to hear of after sale problems. I've sent a text to opt out of the interest rate increase and received an error message. @ArgosHelpers Hi. These problems normally come with an error,. You should receive your statement within 10 days of your statement being printed. Can I pay off my Argos Card balance faster? What do I need to set up a Direct Debit? Plenty of time to do a spot of d.i.y. I've received a letter from you asking me to choose from some options. Find out more about Deferred Interest here. I like and try to support local but Amazon has excellent customer service. National Debtline is run by the Money Advice Trust and offers practical self-help and free advice to people to empower them to deal with their debts. What should I do? Paying as much as you can before the plan ends will reduce the amount of interest that you pay. If you have any difficulties making your payments please contact us on 0345 601 0798 as soon as you can so we can help you. Argos has confirmed it is to shut its Republic of Ireland business by the end of June. I've forgotten my details. Why can't I change my credit limit? If you can afford to pay more each month, you will pay off your balance quicker and you'll pay less interest. The amount you need to pay depends on your current situation and how long you have been in Persistent Debt and how much you can afford to pay each month. What's Verified by Visa and MasterCard SecureCode? Further proof that Argos has no customer service at all!! Is this a known issue? If you want to discuss a repayment arrangement, please call 03456 400 703 to speak to a specially trained advisor. When the Argos website is not working, or the app is down then it's impossible to reserve to collect in-store or place orders to be delivered at home. Facebook. My payment needs to be made by today, I tried yesterday but it wasnt working either, @phoebegwilliams Not Argos either. @ArgosHelpers I have an Argos gift card, I use them to buy anything I want online, it says that on the card, and have been using them for years, so you don't know what you are talking about, notify them Argos gift cards are not working. Your credit limit and remaining balance can be found on your statement, on the App or by logging into this website. Advent Calendar not working on App. If you can confirm that you're able to increase your monthly payments or repay your balance in full, we will be able to remove the suspension on your account. I'm afraid you will need to contact Argos directly about this. No, you haven't done anything wrong. Where can I use my Argos Card? You can't make payments to plans that haven't appeared on your statement yet - if you try to do that our system will automatically allocate your payment to the plan or plans which are likely to incur the most interest that month. @SkyHelpIreland my sky remote is not working! Attention now has to go to staff with todays news. No, you need to let us know that you want to do this via text message or by calling our dedicated helpline. Please advise. Coming here to MyArgosCard.co.uk, or downloading and registering for the My Argos Card App, where you can manage your account and make payments, Calling our automated payment system on 03456 400 700. Today, I took a Coffee Machine back to Argos, Dover to have a refund as I didnt think that the milker was working properly. If your account isn't suspended and you make further purchases on your Argos Card, you should be aware that your repayments will increase too. Can I use a credit card to make a payment? Andrew Harris is actually a 4 time Grey Cup winner. "I would like my payment automatically allocated" - choose how much you want to pay in total and we will allocate that total against the plan or plans that are due to incur the most interest. if you had a minimum payment due of 25, you would need to make a payment to Normal Credit of 25. What's my Memorable Word and my Security Number? Followed all instructions and still dead. argos card unable to process payment. If your payment card is from one of those banks then you will either need to use a different payment card (issued by a different bank) OR make a payment another way for the time being until we can resolve the issues we're having. Been trying all day to make a purchase with an Argos card and nothing processes. Please return to the merchant's website and try using a different payment method (if available) Login to Me Too 0 Kudos Login to Reply or Kudo All forum topics Never again will I buy anything from either. @Argos_Online Is your online flexecard system (Love2 Shop) not working? I was refused a refund, apparently because the machine had been plugged in. Once we have received your completed form we will add the details to your account which will allow the person you have nominated to access, change and manage your account in full. Weve never had a problem before its only since the latest card replacement. We're suggesting you pay at least double your minimum payment each month but if you can't afford that, you should pay you minimum payment and as much more as you can each month. When you make a payment that's not to a specific plan we will apply the payment as per the terms of your agreement with us (which is as follows): If you do not pay off the full outstanding balance on your account in a month, any payments made by you will be applied to your account (including any overdue Payment Plan balances) by firstly clearing the: (a) Monthly scheduled instalment due under any Fixed Payment Plan; and then (b) Monthly scheduled instalment due under any Interest Free Plan; and then (c) full amount of any Buy Now Pay Later Plan due to expire before the end of your next statement period. I wouldn't buy any electrical goods from @Argos_Online again. How will I know when my Argos Card account is, My Buy Now Pay Later Plan ends soon, and I don't know how I'm going to afford to pay off the balance. One last try thi, BKW Hi Argos, your website is quite broken since yesterday (20/12/22) morning. When you took out your Fixed Payment or Interest Free Plan you agreed to making a payment for a specific amount each month for the length of the plan. Remember, if you don't want your rate to change you can get in touch with us to close your account on your existing rate, but you won't be able to spend on your Argos Card again. If you're on a PC or Mac you need a PDF reader to open statements (Adobe Reader is the most popular software for opening PDFs but there are others available). Argos absolutely shocking customer service 1 week after contacting them still no order they don't return phone calls avoid like the plague @Argos_Online, I wouldn't buy any electrical goods from @Argos_Online again. Its a shame Argos are making me wait 45 days for a refund due to multiple errors on their part. After you get your confirmation message, it can take some time for your card to be blocked while we process your request and make the changes we need to in our system. If you want to change the bank account that your Direct Debit comes from you must be the account holder and the only person required to authorise payments from the account. Argos Online Not Taking Payment? However, if you feel we havent achieved this, we have clear and simple procedures in place to make sure we handle your case fairly, sensitively and in line with requirements set by the Financial Conduct Authority. Why can't I make one-off payments to Fixed Payment or Interest Free Plans? @highjumpingmars Some of the options may mean that we need to suspend your card to help you to start clearing your balance. Paying by CHEQUE in the post Please allow a minimum of 5 working days for your bank to process your payment and for it to reach your account. Refunds (which take up to 7 days) only start when you contact them. but no warning when ordering. If you're finding it difficult to make your required monthly payments, please contact us on 0345 601 0798. 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