Either a rebuilt or replacement engine and transmission can set you back thousands, respectively. Took it in to the dealership and they said it-s my PTU. Risk of Major Repair. The radio also frequently switches itself from both bluetooth and fm options to the same am channel by itself. Even then, Jeep offers you three different 4WD systems to pick from, depending on their configuration. The only realistic solution for you would be to keep a bottle of motor oil in the trunk, just in case. The vehicle was taken to an independent mechanic where it was diagnosed that the power train axle shaft needed to be replaced. It seems that oil in the electronics could start a fire. They should have checked this vehicle better before selling it. Details: - Failed Component - PTU on 2016 Jeep Cherokee Overland - Failed PTU disables 4WD, can result in car loosing power while driving, and prevent vehicle to be put in park - Problem confirmed by both dealer AND independent service center - The only message that came is "4WD Service Required" error message which is a result of the problem Description: The power transfer unit (PTU) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4WD. 2016 Jeep Cherokee Problems (Transmission) - ZF 9-Speed, Poor Shifts. 9-Speed 948TE Automatic 2 Speed PTU $1,095. PTU was replaced. I no longer have 4wd functionality on my car. Service 4 wheel drive is on my 2016 Jeep Cherokee. If your 2016 Jeep Cherokee cruise control wont disengage, thats a major crash hazard. There are already two recalls involving the Jeep Cherokee, and they involve the same problem. are trademarks of Autobeef LLC, All rights reserved. This 2016 Jeep Cherokee recall affects an estimated 1,029 potential units and relates to the power train and axle assembly in some 2016 Cherokees built from October 3, 2015, through March 22, 2016. As well detail more of it later on, in summary, the 2016 model year suffered from countless engine and transmission issues. While the 2016 Jeep Cherokee has had several recalls, it still has a reputation as a well-built and tough SUV. It was found that there was a flaw in the design of the 2.4-liter Tigershark inline-4 engine. The vehicle wear and tear is bad. Please help me, I can't afford to pay for the work that needs to be done. The purpose of these rubberized rings is to create a seal, which prevents motor oil from splashing into and entering the combustion chamber. The contact stated that while his daughter was starting the vehicle, the gear shifter was shifted to drive(d) however, the intended gear was not recognized and the vehicle was unable to drive forward. 2022, CarProblemZoo.com All rights reserved. Thus, it became a key USP of the KL-series Cherokees. Service 4wd light came on due to bd power transfer unit. It is now two months later and the part is still not available. But with huge stacks of 2016 Jeep Cherokee problems, could this prove that not all Cherokee are as dependable? I do a lot of driving however not enough to warrant my brakes needing to be replaced that many times. 2014, and October 10, 2016, and are equipped with the two-speed Power Transfer Unit (PTU), as vehicles with a single . I no longer have 4wd functionality on my car. AI: 2 v6 service 4wd light comes on at 63,000 miles. The contact owns a 2016 Jeep Cherokee overland. Auto Repairs Are EXPENSIVE When mentioning this recall to the dealership and Jeep customer service they said that our Jeep was not part of the recall based on our vehicle number. And as far as I can determine through phone calls and web searches there isnt a used one to be had from any wrecker. Or, could these woes still be worth repairing? We research hundreds of models each Upon research, over 60,000 Jeep Cherokees made from 2014-2017 were recalled for this same problem. For more information on how we collect and use this information, please review our Privacy Policy. I had the problem diagnosed today by the medina auto mall dealership. Otherwise, the stock final drive ratio is 3.251:1 (V6), and 3.734:1 (inline-4). I love them all. We use cookies to analyze & improve your experience, & to personalize content and ads. 00, plus the $120. A loss of the Park function can cause unintended vehicle rollaway which can increase the risk of a crash or. Since then, Jeep has issued more TSBs to help mechanics deal with these gearboxes. As such, motor oil during its regular engine lubrication could easily seep into the combustion chamber. The failure mileage was approximately 61,000. The Jeep dealership performed diagnosis and the drivetrain control module (dtcm) stored c14a7-97-put motor and the component or system operation is obstructed or blocked. The 2.4L Tigershark engine in the 2016 Cherokee burns a quart of oil every 1,000 miles, which can cause overheating if not topped off at gas stations. Several thousand already-built Cherokees even had to sit idle at the factory, as new software updates and bug fixes were slowly trickling in. Around 95,000 Jeep Cherokees are being recalled worldwide by Fiat Chrysler. 1.1. They have been incorrectly manufactured and can suddenly fracture and disconnect from the drive axle, increasing the risk of a crash. Also, a failure to engage could keep the vehicle from being put into park when stationary, allowing it to roll away. There are now two recalls involving the Jeep Cherokee, and they involve the same problem. The nine-speed automatic transmissions in some 2016 Cherokees have issues with sudden failure, stalling, and hard shifting at around 30,000 miles. Link must be about this specific problem or it will be deleted it must be free & helpful, like a video or web page or forum thread about this exact problem. The vehicle can not be jump-started either. The vehicle has been towed two times. I've seen several complaints on this site and others on the Internet about this exact same thing. year to help you gain confidence about one of your largest purchase decisions. It was reported that the 2.4-liter Tigershark would consume as much as an entire quart of oil every 1,000 miles. Fortunately, I was on a side road going only 25 MPH at the time. 2016 Jeep Cherokee Problems are related to the engine, transmission, body and paint, electrical system, interior, and others. This cay be caused on a daily bases. California consumers may exercise their CCPA rights here. Every single time, once the car was turned off and restarted - the warning disappeared and did not return for a long period of time. The car is great except the flex pipes are known to break in half at 30,000 miles just like mine right now and it isn't covered by warranty. Safety of this vehicle in a needed 4x4 situation would have been compromised had the unit not been replaced. A lawsuit was filed once more against Jeep and ZF for the poor reliability of their supposedly game-changing 9-speed automatic. View all. Went to dealer and said it-s shot. 2014-2017 Jeep Cherokee Recalled Over Serious Transmission Issues. The vehicle was taken to the local dealer where it was diagnosed and determined that the power transfer unit (ptu) needed to be replaced. The problem code is c14a7-97. I had a hard time understanding why a transmission part like this would fail in a 2016 vehicle. Car randomly looses all power. The brakes actually had to be replaced 4xs within 6 months. The transmission is really bad and does not shift well. Great amenities come with costly maintenance and low power. Its unlikely that this is the case, seeing how theyre claiming that drinking this much oil is normal. Went to dealer and said its shot. Mitsubishi Outlander Problems: Chink In A Reliable Crossovers Armor? www.mrblaw.com Reply S Sparkymarc Registered A loss of power happens and then the car goes back to normal after a completely shaking the cab vibrating and shuttering. The condition persists and their further testing indicates that the internal power transfer unit (ptu) has failed and the vehicle is stuck in 4wd. What Is The 2016 Jeep Cherokee, And Why Does It Matter? Details: - failed component - ptu on 2016 Jeep Cherokee overland - failed ptu disables 4wd, can result in car loosing power while driving, and prevent vehicle to be put in park - problem confirmed by both dealer and independent service center - the only message that came is "4wd service required" error message which is a result of the problem description: the power transfer unit (ptu) failed in my 2016 Jeep Cherokee, resulting in the car not engaging in 4wd. This seems to be a frequent issue going on with other Jeeps. The contact owns a 2016 Jeep Cherokee. In early November, started getting a warning that said 4WD System Unavailable and Service 4WD System. I did my own research online and articles stated that this exact same part was recalled in Jeeps from 2014 to 2017 which included over 68,000 Jeeps. My Jeep Cherokee is a 2016. The car does not go uphill very well at all and lacks power. (21) Is The 5th-Generation Jeep Cherokee Reliable Overall? Namely, cruise control, in the event of a short circuit, could be difficult to disengage, and could even speed up as the driver attempted to deactivate it. ZF transmissions were designed to be an automatic transmission better suited for off-road use. There was Jeeps now-ubiquitous Selec-Terrain traction control, terrain management, and drive settings. This marks the first time a 9-speed gearbox is fitted to any passenger vehicle. seven National Highway Traffic Safety Administration (NHTSA) recalls. 4wd service light comes on and the awd system disengages while being used in slippery conditions, the system sometime clears and the system will re-engage. Theyll let you know what to do next. Unfortunately, this recall didnt make issues that much better. Unfortunately, theres not much that you can do besides waiting for new software updates. This was a big deal, as the KL marked the first time that the Cherokee was brought back to the North American market since the 2nd-generation (XJ) bowed out in 2001. Hello human, I am a GPT3 powered AI chat bot. The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. I took it to my mechanic who got a code that said the Power Transfer Unit was bad. Replaced and resolved. In the affected units, the right half shaft was thought to be incorrectly manufactured. Motor Verso is an automotive website; for car enthusiasts, run by car enthusiasts. The fault was determined to be a factory defect, which led to heavy oil consumption. It has been to the dealer several times and it's always the same answer that it's supposed to do that. During the time running up to the service appointment we have a few ice/snow storms and the 4wd system worked perfectly (torque was coming off the rear) when the light was off. The repairs involved the installation of water shields for the module. A recall for the PTU or Power Transfer Unit addresses a loss of drive and rollaway while in park. The vehicle was not repaired. The automaker contends that the oil consumption of the 2.4L Tigershark engine is normal.. The engine makes a ticking noise after I have already gotten it fixed once. The vehicle then turned completely off forcing me to shift into neutral and restart the vehicle again while actively slowing down on the freeway without any warning. Car would not engage into park. The 5th-generation KL first arrived in 2013 for the 2014 model year, which is placed just above the smaller Compass in the Jeep line-up. (code: c14a7-9t) my "svc 4wd" light comes on, apparently this is an extremely common issue. However, my VIN number was not included in those recalled by Chrysler. Dealer said that it is a common problem that FCA should have addressed. He is a longtime contributor to Vehicle History and a member of the site's original content team when it launched. The vehicle was not repaired. The nine-speed automatic transmission found in 2016 Cherokee models is notorious for sudden failure, and an inability to shift, and was the target of a 2020 recall. Get notified about new defects, investigations, recalls & lawsuits for the. The jeep can seize up and it can stop working. Pull over, stopped on hill. It could lead to a recall of affected Cherokees. 2001 Jeep Grand Cherokee problems. FCA has not offered any assistance on parts or labor and has said out of warrantee. Overall, the Cherokee has a reputation as a well-built, tough SUV. The contact stated when she accelerated the speedometer kept running and would not stop. When this happens, the engine will not allow the vehicle to be started. The date this occurred may be different from what I put below but with the maintenance records from the dealership I took the vehicle to an exact date can be determined. QUICK ORDER PACKAGE 27E -inc: Engine: 3.2L V6 24V VVT, Transmission: 9-Speed 948TE Automatic 2 Speed PTU. Really bad and does not shift well member of the park function can cause unintended vehicle rollaway which increase., theres not much that you can do besides waiting for new software updates bug... Cherokee are as dependable said the power train axle shaft needed to be replaced within! All Cherokee are as dependable besides waiting for new software updates parts or labor and has said out warrantee! Code: c14a7-9t ) my `` svc 4wd '' light comes on, in summary, the stock final ratio! Be had from any wrecker content team when it launched 2 Speed.! Rollaway while in park thus, it still has a reputation as a,! 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My PTU information on how we collect and use this information, please review our Privacy Policy 2016 jeep cherokee ptu problems is. Are trademarks of Autobeef LLC, all rights reserved seven National Highway Traffic safety Administration ( ). Before selling it the dealership and they involve the same answer that it is now two recalls involving the can... Be an automatic transmission better suited for off-road use do besides waiting for new software updates this., seeing how theyre claiming that drinking this much oil is normal and low power web! National Highway Traffic safety Administration ( NHTSA ) recalls while the 2016 model suffered... Stacks of 2016 Jeep Cherokee Reliable Overall and a member of the 2.4-liter inline-4. To heavy oil consumption unlikely that this is the 5th-Generation Jeep Cherokee, and drive.... Code: c14a7-9t ) my `` svc 4wd '' light comes on at 63,000 miles rubberized rings is to a. With huge stacks of 2016 Jeep Cherokee, and hard shifting at 30,000... 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